Whether you sell to businesses and/or large distributors (B2B), to the final consumer (B2C) or both. Katuq centralizes sales channels, inventories, orders, production and logistics in one place. Build and query your customer base, understand how, when, where and why they consume.
Everything you need for frictionless distribution
Sell on marketplaces, e-commerce, physical stores and WhatsApp from one place. No duplicated effort.
All your customers, orders and history in a single source of truth. Goodbye to scattered spreadsheets.
Understand purchase patterns, preferences and behavior. Anticipate demand with real data.
How it works in your operation
From the moment a customer asks on WhatsApp until they get their invoice and buy again, every step is recorded in one place, without copying data between systems.
Invoice every wholesale or counter order without retyping anything.
How it flows
You confirm or ship the order
Katuq builds the e-invoice with the customer, products and taxes
It's validated with the DIAN and the customer receives the PDF and XML
At a distributor: An order of 40 boxes leaves the warehouse at 10 a.m. and by 10:01 the customer has the invoice in their inbox.
Your reps and customers browse an always up-to-date catalog instead of an outdated PDF.
How it flows
You manage products, photos and prices in Katuq
The catalog and website go live with your brand and a link to share
The customer picks and messages you on WhatsApp to order
At a distributor: You change a product's price and your 15 reps share the catalog with the new price that same day.
No chat order goes unanswered, even when your sales team works several channels.
How it flows
The message lands in the shared inbox, whatever the channel
It's assigned to an agent who sees the customer's history and orders
The conversation is saved on the customer record
At a distributor: A store owner asks on WhatsApp about a delivery and the agent replies with its status without leaving the chat.
Tell each type of customer what matters to them: restocks, new products or promotions.
How it flows
Segment customers by area, type or purchase history
Choose the channel and campaign message
Send and track deliveries, opens and clicks
At a distributor: You send an SMS only to customers who haven't bought in 60 days, with this month's promotion.
Explore other setups tailored to your business model.
See the full operating cycle: from order capture to final delivery and payment collection.
Discover why more companies choose Katuq over other solutions on the market.
