Delivery app
Your couriers see and complete their deliveries from their phone.
last-mile delivery software
Last-mile software: deliveries, couriers and carriers
From the order to the customer's door in one system: assign your own couriers, book delivery companies or create carrier labels, and notify the customer at every step.
Short answer: the last mile is the final stretch of a delivery, from your warehouse or store to the customer's address. In Katuq you manage it from the order itself: assign the shipment to your own couriers, who use the delivery app, or to last-mile companies and carriers, and the customer gets automatic updates until delivery is confirmed with a photo.
By the Katuq team · Updated
✓ Free plan with 15 orders a month · ✓ No credit card · ✓ Support over WhatsApp
Everything you need to sell, invoice and grow
Photo proof
Each delivery is recorded with a photo.
Delivery map
See where today's deliveries are.
Delivery zones
Delivery fees by municipality or zone.
Carriers and last mile
Coordinadora, Servientrega, TCC, Interrapidísimo, Mensajeros Urbanos, Pibox, 99minutos and more.
Customer updates
Automatic notifications at each order status.
What the last mile is
The last mile is the final step of distribution: taking the order from the warehouse, store or distribution center to the end customer. It is usually the most expensive step per order and the one customers notice most.
Three ways to handle the last mile
| Option | When it fits | How it works in Katuq |
|---|---|---|
| Your own couriers | Many deliveries in the same city, same-day delivery or delicate products. | Delivery app: each courier sees their orders and records delivery with a photo. |
| Last-mile companies | Demand peaks or areas without your own couriers. | Integrations with Mensajeros Urbanos, Pibox, 99minutos, Rappi Cargo, Carryt and Welivery. |
| National carriers | Shipments to other cities. | Labels with Coordinadora, Servientrega, TCC, Interrapidísimo and others, created from the order. |
How to reduce failed deliveries
- Confirm address and phone before dispatching, especially for chat orders.
- Notify the customer when the order leaves.
- Set realistic delivery zones and time windows.
- Ask for photo proof of delivery to settle claims.
- For cash on delivery, record the amount to collect on the order and reconcile each courier's collections.
Pricing
You can start free with 15 orders a month, no credit card required. Paid Katuq Plataforma plans start at US$27 a month and change with the sales you process, not per user or warehouse. Prices are published at katuq.com/en/precios.
Frequently asked questions
It is the final stretch of a delivery, from your warehouse or store to the customer's address. It can be done with your own couriers, last-mile companies or carriers.
Yes. The delivery app shows each courier their deliveries and lets them record each delivery with a photo.
Among others, Mensajeros Urbanos, Pibox, 99minutos, Rappi Cargo, Carryt and Welivery for the last mile, and Coordinadora, Servientrega, TCC and Interrapidísimo as national carriers.
Start with 15 free orders
No credit card and no lock-in. Guided implementation by our team and support over WhatsApp.
- DIAN e-invoicing included
- Support over WhatsApp
- Unlimited warehouses