Zones and windows
Group deliveries by zone and time.
organize deliveries with own couriers
How to organize deliveries with your own couriers
A step-by-step method so your couriers leave with clear routes, customers know when their order arrives and collections add up at the end of the day.
Short answer: define delivery zones and time windows, assign orders that are already packed to each courier by zone, notify the customer when the order leaves, ask for photo proof of delivery and close the day by matching deliveries and collections per courier. In Katuq this is done with the delivery app, connected to the orders.
By the Katuq team · Updated
✓ Free plan with 15 orders a month · ✓ No credit card · ✓ Support over WhatsApp
Everything you need to sell, invoice and grow
Assignment
Each order is assigned to a courier.
Delivery app
Couriers see their deliveries on their phone.
Photo proof
Evidence for every delivery.
Cash on delivery
Clear amount to collect on each order.
Daily closing
Deliveries and collections per courier.
1. Define zones, windows and fees
Split your city into zones and define delivery windows and a delivery fee for each one. In Katuq, delivery fee zones by municipality are configured once and applied to the order.
2. Dispatch only what is ready
Use clear statuses (new, preparing, ready to ship, on route, delivered) and only assign orders that are packed and, if applicable, paid.
3. Assign by zone and capacity
Give orders in the same zone to the same courier and don't load more deliveries than they can make in the window.
4. Notify the customer and ask for proof
Notify the customer when the order leaves. On delivery, the courier records it with a photo in the Katuq delivery app and the customer is notified automatically.
5. Close the day per courier
Review deliveries made, pending deliveries and cash collected per courier. Failed deliveries are rescheduled with their reason.
Pricing
You can start free with 15 orders a month, no credit card required. Paid Katuq Plataforma plans start at US$27 a month and change with the sales you process, not per user or warehouse. Prices are published at katuq.com/en/precios.
Frequently asked questions
Define zones and windows, dispatch only ready orders, assign by zone and capacity, notify the customer, ask for photo proof and close the day per courier.
With Katuq, the delivery app: each courier sees their assigned deliveries and records each one with a photo.
Yes. In Katuq you can assign some orders to your couriers and others to integrated last-mile companies from the same system.
Start with 15 free orders
No credit card and no lock-in. Guided implementation by our team and support over WhatsApp.
- DIAN e-invoicing included
- Support over WhatsApp
- Unlimited warehouses