How to avoid fake payment receipts

What to check on every payment

• The money is in your account: check the bank, wallet or gateway, not the screenshot.
• The exact amount: it matches the order total or the agreed deposit.
• Date and time: they match the purchase.
• Destination account: it is yours.
• Not repeated: one receipt cannot pay two orders.

Organize verification

1. The salesperson records the order and attaches the receipt.
2. Someone else (treasury or admin) checks the account and approves or rejects the payment.
3. The warehouse only ships orders with approved payment.

In Katuq this flow lives in treasury and payment verification: payments to review, approved and rejected, with history and alerts for unpaid orders.

Charge with a payment link when you can

With a payment link the customer pays by card, PSE or Nequi at the gateway and confirmation arrives automatically. Katuq creates payment links with Wompi, ePayco or Bold from the order.

Pricing

You can start free with 15 orders a month, no credit card required. Paid Katuq Plataforma plans start at US$27 a month and change with the sales you process, not per user or warehouse. Prices are published at katuq.com/en/precios.