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Katuq

cash on delivery

Cash on delivery: collect and reconcile without gaps

Cash on delivery helps many businesses sell more, but if collections aren't reconciled order by order, money gets lost between couriers, carriers and spreadsheets.

Short answer: to control cash on delivery, each order must leave with the exact amount to collect, collections are recorded per courier or carrier and, at closing, deliveries are reconciled against cash collected. In Katuq each order has its payment status and balance, delivery is recorded with a photo and anything still owed shows up in the customer's receivables.

By the Katuq team · Updated

✓ Free plan with 15 orders a month · ✓ No credit card · ✓ Support over WhatsApp

Everything you need to sell, invoice and grow

Amount to collect

Each order leaves with its balance.

Per courier

Each courier's deliveries and collections.

Photo proof

Evidence for every order.

Payment status

Paid, with balance or unpaid.

Receivables

Pending balances by customer.

Alternative: payment link

Upfront payment with Wompi, ePayco or Bold.

Recommended process

  1. Before leaving: the order has the amount to collect, including delivery.
  2. On delivery: the courier records the delivery with a photo and the payment.
  3. At the end of the day: per courier, compare delivered orders against cash received.
  4. With carriers: match each collection with its label and order when the payment arrives.
  5. Pending amounts: stay as a balance in the customer's receivables until paid.

What Katuq does

In Katuq each order has payment and process status, deposits and balances. The delivery app records delivery with a photo, and unpaid orders or balances show up in receivables, by customer and by salesperson. To reduce cash on delivery, charge upfront with a payment link and verify transfers in treasury.

Pricing

You can start free with 15 orders a month, no credit card required. Paid Katuq Plataforma plans start at US$27 a month and change with the sales you process, not per user or warehouse. Prices are published at katuq.com/en/precios.

Frequently asked questions

At the end of each day, compare delivered orders with cash received per courier; with carriers, match each collection with its label and order. Anything missing stays as the customer's balance.

Yes. Each order has its payment status, deposits and balance, and unpaid orders show up in receivables.

Charge upfront with a payment link when possible, confirm address and phone before dispatching and ask for photo proof of delivery.

Start with 15 free orders

No credit card and no lock-in. Guided implementation by our team and support over WhatsApp.

  • DIAN e-invoicing included
  • Support over WhatsApp
  • Unlimited warehouses